![]() ![]() See Disable or remove Add-ons and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems for more information. Again, if its not there, hit F10, and then select File > Work Offline. When youre off line, there is a small x on the icon. Try disabling your extensions in the Add-ons Manager one by one and then reload the page. Clicking the icon will toggle Thunderbird on and off line. If you still have problems, follow the instructions in Troubleshoot Firefox issues caused by malware.Ĭheck if an extension is causing the problemįirefox extensions could be causing the issue, especially the ones that have network access and/or those that rely on manipulating webpage content.If you have an antivirus or Internet security program, update its detections database and do a full scan of your system.Certain types of malware are known to target Firefox and can prevent it from loading various websites: If clearing the cookies and cache didn't help, you should check your computer for malware. Make sure other items you want to keep are not selected. ![]() Below the drop-down menu, select both Cookies and Cache.In the Time Range to clear: drop-down, select Everything.Click History and select Clear Recent History….Click the menu button to open the menu panel.If you find that Firefox can load some websites but not others, first clear your Firefox cookies and cache: Click the Toggle button to set the preference value to true, if it's not already set.If such preference doesn't already exist, select Boolean and click the Add button.Click Accept the Risk and Continue to go to the about:config page. Type about:config in the address bar and press Enter Return.Ī warning page may appear.This is recommended for advanced users only. Warning: Changing advanced preferences can affect Firefox's stability and security. Any changes you've made will automatically be saved. ![]()
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